Modern ways of life are now built on digital infrastructure and connected by a variety of information and communications technologies and smart technologies. To access this infrastructure, people must be able to reach a certain level of computerization and must communicate with different media in order to conduct their daily lives. However, this rapid digitization has created many inequities as the use of digital is no longer a choice, but a daily necessity.
When people lack digital resources and know-how, their ability to benefit from services and resources has an impact on their health . As we entered an era where technological development and population aging are prevalent, it is vital to capitalize on opportunities to learn how to use technologies for social connection and improve quality of life and home support. Technology has the potential to play an integral role in all those attributes, complementing while keeping knowledge up to date. This rapid digitization presents challenges, such as keeping up with the rapid pace of technological evolution and the language and terminology used, which are becoming too complicated to follow. These barriers stand in the way of adopting new technologies .
The concept of digital divide emerged in the 1990s, when the American media coined the term  as a metaphor for the inequalities lived between people who had access to technology and those who didn’t . Socially speaking, it illustrates the gap between the majority and diverse minority groups including low-income communities, ethnic minorities, rural communities, older adults, people living with disabilities and women , . These are the social classes at risk to experience disadvantage in terms of information and who might not benefit from knowledge and information society . People experiencing the digital divide can be considered information poor, and the senior population is the most affected by the issue .
Digital literacy is a key challenge in addressing these new forms of exclusion. A simple way to describe digital literacy is the ability to capture the information generated by a digital tool and to perform the tasks in function . Such literacy has become a crucial component for social and cultural communication  and for maintaining the capacity to reach for information over a lifespan . Removing socio-economic and technological obstacles would foster a society of active aging among constant digital evolution .
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